The opportunity
At Okta, we believe AI will fundamentally transform how design, research, and product development happen. We are looking for a Senior Design Operations Program Manager, Agentic Design to lead the operationalization and enablement of internal AI agents, plug-ins, and automated…
What you'll do
Serve as the operational connective tissue driving AI adoption, evaluation,: and workflow integration across Product Design, UX Research, and Content Design.
Manage the intake, evaluation, and approval process for design plug-ins,: Model Context Protocol (MCP) integrations, and generative AI tools (e.g., custom content design assistants, design-to-code agents).
Partner with internal engineering teams to operationalize, ship, and drive: adoption of internally built AI tools and agentic workflows across the design organization.
Foster a culture of experimentation and research, establish guidelines and: evaluation standards for AI agent usage, and codify best practices for AI governance, prompt library design, and design quality safety.
Lead the change management strategy for Okta’s design system (Odyssey).: Operationalize how roadmaps, major releases, component updates, and usage guidelines are communicated and adopted across Design and Engineering.
Operationalize design-specific accessibility programs. Roll out accessibility: audits, build localized guidelines, and integrate continuous accessibility checks directly into design team workflows.
What they're looking for
- + years of experience in Design Operations, Creative Operations, or Program: Management within complex software/SaaS design organizations.
- Strong hands-on experience using AI design tools, generative AI capabilities,: LLMs, Model Context Protocols (MCPs), custom Figma plug-ins, and agentic workflows.
- Proven track record of rolling out complex operational initiatives, design: systems, or accessibility standards across cross-functional teams with high adoption and minimal friction.
- Clear understanding of how UX Designers, Content Designers, UX Researchers,: and Design Systems Engineers collaborate across the product development lifecycle.
- A proactive, self-directed problem solver who thrives on organizing: ambiguity, creating scalable documentation, and getting things across the finish line.
- Exceptional verbal and written communication skills with a knack for: translating complex technical concepts into intuitive guidelines for design teams.
- Deep familiarity with Figma, FigJam, Jira, Confluence, and emerging AI design: tooling ecosystems (e.g., Cursor, Claude Code, OpenAI/Anthropic workflows, custom MCPs).
- Supporting Your Well-Being
