The opportunity
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
What you'll do
Own global IT operations and service delivery, including SLAs, escalation models, and operational metrics
Lead the Service Desk, Systems Engineering, and Enterprise Technology: functions, managing direct reports at the Director level.
Manage the enterprise systems portfolio, including ERP platforms , CRM ,: Supply Chain, and other business systems.
Define and own the multi-year enterprise technology roadmap: assessing current architecture, forming a clear technical opinion on the target state, and guiding technical teams and business stakeholders toward alignment and execution against that vision
Champion AI adoption across IT operations: leveraging AI to automate workflows, increase team capacity, and reduce manual effort at scale.
Oversee identity and access management (directory services, SSO, MFA,: role-based access controls) and the complete IT asset management lifecycle.
What they're looking for
- Develop and manage annual IT budgets while owning vendor performance: management — ensuring the organization maximizes value from its technology investments and vendor relationships.
- Direct IT buildouts for new locations, manage onboarding and offboarding: processes, and establish governance for change management, access controls, and system reliability.
- + years of experience across IT operations and enterprise systems, with 5+: years leading multi-function IT or enterprise technology organizations.
- Proven experience owning Service Desk, Systems Engineering, and Enterprise Technology functions.