Senior Director, Product and Brand CommunicationsPosted today$246K

The opportunity

Chime is at an inflection point. We're the leader in consumer financial technology, trusted by more than 10 million members.

What you'll do

  • Set the strategy: Own an integrated product and brand communications strategy that drives the business and wins over consumers and the tech community alike.

  • Mainstream the Chime brand: In close collaboration with Brand Marketing, turn brand partnerships, consumer insights, original research, and cultural moments into campaigns that generate sustained coverage.

  • Own the product narrative: Work hand in hand with Product Marketing to drive 360-degree product launches, from messaging to media, influencer relations, and the owned and paid surround sound that turns each one into a buzzy moment.

  • Build the team: Lead and develop a high-performing team and raise the bar for the function. Product and Brand Communications is a growth driver for Chime, and there's a lot of runway.

  • Lead cross-functionally: Partner with Product Management, Engineering, Brand Marketing, Product Marketing, Content, and others, so every launch and campaign tells a clear story.

  • Expand the spokesperson bench: Prepare Chime's product, technology, and marketing leaders for external communications opportunities, working closely with our Chief Technology Officer, Chief Product Officer, and Chief Marketing and Growth Officer and their teams.

What they're looking for

  • Keep Chime in the conversation: Cultivate relationships across national and local consumer, lifestyle, business, technology, and trade outlets. Direct external agencies to drive consistent coverage and bring campaigns to life.
  • + years of experience in product, consumer, or brand communications, or: related marketing roles, preferably in consumer technology.
  • A track record of leading product and brand communications functions, from: large-scale consumer campaigns to major product launches.
  • Deep media and influencer relationships across consumer, business, and: technology outlets, with a history of landing stories that strengthen brand positioning.