The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What you'll do
Build trusted advisor relationships with division chiefs, program managers, and technical leaders
Conduct discovery sessions with with prospects and Systems Integrators to: understand current-state capabilities, requirements and desired business outcomes
Design outcome-oriented services proposals that align GitLab capabilities: with customer success metrics and objectives
Structure engagements and commercial proposals to clear outcomes maintaining: flexibility for staff augmentation and packaged offerings when needed
Develop custom-scoped SOWs and staffing plans for complex implementations,: engaging with technical architects and delivery leadership to ensure deliverability
Articulate GitLab's services value proposition, catalog offerings, and: implementation methodologies in the context of customer requirements
What they're looking for
- Gain agreement on scope and price while guiding customers through commercial: terms, procurement processes, and contracting structures
- Manage project: and account-level escalations, ensuring rapid resolution and maintaining customer confidence
- Position consulting, training, success tiers, and additional solutions: proactively to ensure successful outcomes and long-term customer retention
- Facilitate solutioning sessions including implementation roadmapping,: enterprise strategy discussions, and executive-level requirements gathering
