The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Lead a team of senior engineers developing Twilio's next-generation media processing stack
Drive technical architecture decisions for low-latency, high-throughput media systems
Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
Establish engineering excellence through code quality standards, testing: practices, and operational reliability
Mentor engineers and provide technical guidance on complex media processing challenges
Balance technical debt reduction with feature development while maintaining service reliability
What they're looking for
- Build and evolve systems handling real-time media processing at scale
- Own service performance metrics, reliability targets, and continuous improvement initiatives
- Partner with engineering leaders to align media platform capabilities with broader Voice strategy
- Make key technology stack decisions that impact Twilio's media processing capabilities
