Senior Forward Deployed Infrastructure EngineerActive$194K–$266K
The opportunity
Cloudflare's Senior Forward Deployed Infrastructure Engineers work where Cloudflare's infrastructure meets customer impact.
What you'll do
Capacity Onboarding & Delivery: Lead bringing new compute capacity online for the customer, collaborating on planning, provisioning, validation, and handover to production. Drive turn-ups that are predictable, efficient, and repeatable.
Hardware & Spec Validation: Partner with teams to ensure delivered systems meet agreed specifications. Define acceptance criteria and validation workflows, including burn-in, benchmarking, and health checks across compute, storage, and networking. Work alongside on-site data center teams to execute checks and resolve issues.
Standards & Operational Readiness: Champion Cloudflare's build, configuration, security, and observability standards prior to capacity launch. Ensure comprehensive monitoring, alerting, and runbooks are established for all production systems.
Cross-Team Alignment: Act as the central point of collaboration between Cloudflare's infrastructure, hardware engineering, data center operations, supply chain, and network teams, alongside the customer's engineering group.
Technical Accountability: Serve as the primary technical point of contact for the customer's infrastructure, guiding account strategy and technical direction for supporting Cloudflare resources.
Reliability & Incident Response: Engage in operational rhythms with the: customer and Cloudflare, including standups, capacity reviews, change management, and incident response. Facilitate blameless root-cause analysis and post-incident improvements .
What they're looking for
- Automation & Tooling: Develop production-quality automation and tooling for provisioning, validation, and fleet management to continually improve rollout efficiency.
- Capacity Planning & Forecasting: Partner with the customer to understand future demand, forecast capacity needs, and proactively identify constraints.
- Feedback Loop & Product Influence: Surface real-world operational issues and platform opportunities with Cloudflare's Infrastructure, Hardware, and Product teams to inform future roadmaps.
- Strategic Relationship Management: Cultivate trusted technical relationships with senior stakeholders (Staff+ engineers, Directors, and VPs) across both organizations.