The opportunity
The Growth team owns the surfaces that turn someone who just signed up into a paying customer who sticks around — onboarding, activation, billing and checkout. The operating mode is simple: find the fastest path to learning, ship it, then standardize and clean up.
What you'll do
Agent-forward experience. We're exploring how agents and AI can make the: experience better for our customers and demonstrate the value of Close faster. Our focus is helping users get real value from the product, not just automating on their behalf.
Creating data from unstructured sources. We're building ways to turn the: information customers already have, like their inbox, into a working CRM, so they can skip the manual data entry and see value from Close faster.
A seasoned frontend engineer. React is our bread and butter, but perhaps: you've worked across Vue, Svelte, or Solid. You pick the right tool for the problem rather than retreating to what you know. You've seen a variety of problems, can collaborate and self-direct.
Fluent in experimentation. You understand what data points to capture in an: experiment, what a funnel looks like, and how to design a feature so it produces meaningful data — not just ship it and hope. This is the core of the role.
Experienced with B2B experiment structure. A strong bonus: you've worked in Amplitude on the implementation side, not just the technical configuration side.
Building AI-powered interfaces. You've shipped LLM-backed features for real: users and have an opinion on where they're trustworthy, where they fall over, and how to make them feel reliable. You know how to design for streamed responses, uncertain states, and agent-driven UIs.
What they're looking for
- Working with AI daily. You use AI tools in your own workflow to ship faster,: write tighter code, and reason about unfamiliar parts of the codebase. We fund the use of AI tools (Claude Code, Codex, and other best-in-class developer tools) and treat learning and experimentation as part of the work.
- A builder first. You'd rather get the first iteration of a feature in front: of fifty customers than spend three weeks fretting over a perfect PR. You ship — and you're comfortable standardizing and cleaning up after the learning lands.
- Build agent-forward onboarding. An agent that teaches by doing: clicking around, highlighting, demonstrating the app while it talks to the user. You'll own the UI layer that makes an agent feel like a trainer instead of a chat window — and help find the balance between the agent doing everything and the user learning enough to make Close's workflow their own.
- Turn an inbox into a CRM. Build the experience around our unstructured-data: pipeline: a user connects their email, and we surface detected deals, contacts, and a full book of business. Your job is making that moment feel like magic — and making it trustworthy enough to act on.
