The opportunity
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What you'll do
Set and evangelize a 2–3 year vision for Klaviyo’s Enterprise platform that: delivers scalability, flexibility, and enterprise-grade governance while preserving ease of use.
Translate company goals into clear OKRs and roadmaps that accelerate: Enterprise adoption, retention, and ARR growth.
Represent the voice of large, global customers in strategic product discussions.
B2C CRM for Enterprise: Deliver capabilities that unify customer data across channels, enable real-time personalization, and support global data governance and compliance.
Collaborate deeply with Engineering, Design, Sales, Solutions, Customer: Success, Security, and Legal to deliver cohesive enterprise experiences.
Lead roadmap reviews, facilitate strategic tradeoffs, and ensure alignment across teams.
What they're looking for
- Act as a central point of coordination for enterprise commitments from RFP: support and security reviews through onboarding and long-term success.
- Transform workflows by putting AI at the center, building smarter systems and: ways of working from the ground up.
- + years of experience in Product Management with significant exposure to Enterprise SaaS products.
- Proven success leading enterprise-grade or platform products such as CRM,: marketing automation, customer data platforms, analytics, data infrastructure, or AI-driven systems.
