The opportunity
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What you'll do
Field inbound demand (demos, trials, free accounts, and product inquiries): via phone, email, and other channels.
Run consultative, decision‑driven demos focused on one‑call closes whenever: possible for smaller opportunities.
Do targeted business discovery to understand goals, urgency, and fit.
Qualify in or out efficiently , so you know where to double‑down and where to quickly move on.
Own and work a high‑velocity pipeline , using strong prioritization and time: management to maximize new logo acquisition.
Drive new logo acquisition as a primary objective, maximising the number of: high-quality new customers while maintaining an exceptional customer experience
What they're looking for
- Contribute to broader Growth team goals across free-to-paid conversion, logo: count, ADS, and other core growth metrics
- Navigate a high volume of incoming product and sales related inquiries via phone and email
- Consult with customers to advise and design solutions based on ecommerce best: practices and optimal utilization of Klaviyo’s platform to drive customer value
- Conduct consultative qualification of prospects, and provide demonstrations of the platform
