The opportunity
At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.
What you'll do
Enable AI / ML teams across Klaviyo to ship new models and ML-powered: features faster, more safely, and more reliably.
Evolve our ML and LLM platform architecture so teams can build, evaluate, and: operate production ML systems with consistent patterns and best practices.
Improve reliability, observability, and cost efficiency of ML training,: inference, and other ML workloads that serve features like smart send time, audience optimization and product recommendations.
Raise the bar on engineering and operational excellence for systems that: support 167K+ customers and billions of events.
Architect and scale systems supporting feature storage and real-time: retrieval for training and inference datasets
Work closely with AI & ML application teams to design seamless workflows for: continuous model training, inference, and monitoring
What they're looking for
- Lead technical execution, conduct code and design reviews, and author: high-impact code for critical system paths.
- Mentor engineers across the organization, promoting engineering excellence,: best practices, and strong design standards.
- Drive architectural design and technical direction for core components of the ML and Feature platforms.
- Partner with product and engineering leaders to define the ML Platform roadmap.