The opportunity
Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…
What you'll do
Help define and own the multi-year strategy for AI adoption and impact across: Airbnb's non-technical functions, aligned with company and Tech priorities.
Assess current gaps, existing capabilities, and emerging AI trends to: anticipate how functions will need to work 18 to 24 months out, and translate that into a roadmap and investment. Simplify the tools business teams use by steering them to supported solutions and closing the gaps that lead them to find their own.
Set organizational OKRs and success criteria for near and long-term: initiatives, and hold teams and partners accountable for delivery.
Make and communicate hard trade-offs across competing functional demands, platform constraints, and budget.
Serve as the senior BizTech partner to leadership teams on AI transformation,: including regular readouts to executives and senior Tech leadership.
Establish the framework by which each function defines, measures, and reports: the business impact of AI, and drive adoption of that framework as a standard.
What they're looking for
- Build a metric-driven accountability culture: clear baselines, targets, and ownership for every function, with a single trusted source of truth for adoption and impact data.
- Tailor narratives for different audiences, from detailed methodology with: data and engineering partners to concise decision framing for executives.
- Seek feedback from partner teams and use it to improve delivery; raise risks to leadership early.
- Listen actively and anticipate where change will meet resistance.
