The opportunity
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless…
What you'll do
Lead and scale multiple engineering teams (or a large, multi-disciplinary: pod) building agentic and AI-enabled product experiences.
Act as a strategic partner to Product, Design, and Data Science leadership to: define the technical roadmap, prioritize initiatives, and translate AI capabilities into scalable, user-facing experiences.
Drive the overarching technical architecture and design of agent workflows,: orchestration logic, and application integrations.
Establish the standards to ensure AI-powered features are reliable,: observable, secure, and ready for enterprise-scale production use.
Spearhead execution across complex, cross-functional initiatives, balancing: short-term product delivery with sustainable, long-term technical direction.
Champion and elevate strong engineering practices around code quality, system: resilience, testing, and iterative delivery across the broader engineering organization.
What they're looking for
- Coach, mentor, and sponsor senior engineers, technical leads, and potentially: other engineering managers, actively supporting their career growth and ensuring a healthy, inclusive team culture.
- Collaborate strategically with principal engineers, data teams, and platform: architecture groups to align on system interfaces, resolve organizational dependencies, and achieve shared business goals.
- Drive hiring, headcount planning, and onboarding strategies as the AI engineering organization scales.
- Have at least 8+ years of hands-on software development experience.
