Senior Manager, Product OperationsNew$196K
The opportunity
Frontier Systems (AFS) is focused on positioning Anduril as a lead provider of specialized hardware and software products for defense, law enforcement, and intelligence customers. We work alongside our customers to understand their requirements and deliver exquisite capabilities across their problem set.
What you'll do
Proven Technical Leadership: 8+ years of professional experience managing, mastering, and supporting complex technical systems (robotics, aerospace, defense, automotive, or other electromechanical domains).
Education: Bachelor's degree in a technical or related field, OR equivalent: hands-on technical experience (military, industrial, or field support).
Organizational Leadership: Experience leading managers and multi-team organizations, with accountability for outcomes across more than one product line or program.
Incident Workflow Ownership: Experience owning incident-driven workflows at a standard-setting level, including triage, diagnosis, severity assignment, escalation, and resolution across a fielded fleet.
Technical Depth: Enough technical depth to follow the work of engineers and specialists supporting fielded robotic and electromechanical systems, including the ability to reason across hardware, software, and networking boundaries.
Reliability Workflow Familiarity: Demonstrated familiarity with product improvement or reliability lifecycles and processes.
What they're looking for
- Sustainment Approach: Experience defining a sustainment model for fielded hardware across its service life, spanning maintenance, spares, and the tooling or self-service investments that reduce support burden.
- Capacity and Cost Modeling: Experience building and defending quantitative models that size support demand, headcount, or cost, including owning annual planning for a function and stating the assumptions behind the model.
- Program Management: Project and program management ability applied outside a project management role: decomposing requirements into deliverables, synthesizing information from several sources into a clear recommendation, and driving that recommendation to a result across multiple functions.
- Executive Influence: Proven ability to align senior cross-functional leadership and influence outcomes without authority over the people who deliver them, including briefing executive stakeholders on operational performance.