The opportunity
OpenAI’s Procurement team makes working with the world easy, fast, and safe. We connect supplier readiness, purchasing, invoicing, and payment so teams can move with confidence as OpenAI scales.
What you'll do
Own supplier onboarding and maintenance across identity, legal entities,: sites, tax documentation, authorized contacts, payment methods, and banking information; set service standards and take accountability for results.
Set the operating and capacity plan across demand, handling effort, backlog,: and coverage. Prioritize work, quantify tradeoffs, and assign qualified owners and backups based on skills, access, confidentiality, and independent verification responsibilities.
Own operational execution of sensitive-change controls, including independent: identity and authority verification, documented evidence, qualified employee review, and backup coverage. Maintain segregation of duties across preparation, approval, implementation, invoice processing, and payment approval.
Lead and develop the operating team and eligible service partners through: clear goals, coaching, performance management, cross-training, and quality review. Use contractors for surge capacity and match assignments to approved access and scope.
Lead resolution of complex supplier-data and synchronization failures with: AP, Procurement Operations, Tax, Treasury, Security, and Finance Systems. Establish the accountable owner, verify the fix across systems, and remove recurring causes.
Direct supplier-data remediation, including hierarchies, entity/site: relationships, duplicates, holds, inactivation, and reactivation. Reconcile open obligations and validate downstream effects before changes take effect.
What they're looking for
- Own the operating scorecard for first-pass readiness, critical-field: completeness, queue aging, supplier wait time, rework, control evidence, and change-related payment exceptions. Use trends to set priorities and demonstrate sustained improvement.
- Establish an operating cadence and decision framework with the Supplier MDM: Lead that protects transformation time, maintains reliable coverage, and turns recurring operational issues into prioritized improvement requirements.
- Deliver measured improvements through AI and automation for validation,: duplicate detection, queue monitoring, and evidence preparation. Define quality thresholds, access boundaries, human approvals, monitoring, and fallback procedures; count capacity gains after they are demonstrated.
- Bring substantial supplier master data, P2P, or finance operations: experience, with a track record of independently leading a complex operation and developing people or managing service delivery at scale.
