The opportunity
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it.
What you'll do
Help to build operational performance framework, process and tools to measure: our Ocean Partner performance across the local market.
Use Flexport allocation tools to actively route cargo to ocean carrier: contracts with the optimal cost, transit time, and allocation availability
Drive performance management of Flexport’s freight forwarding, customs: partners, and Ocean carriers leveraging global performance metrics, targets, dashboards, and reporting to drive quality and consistency of operations.
Be a trusted advisor and coach to partners; continuously identify gaps and: develop solutions focused on process standardization for both the Flexport operations team and partners.
Identify partner training needs and design and execute training programs to drive operational quality
Define and refine operational performance and product adoption metrics that: meet our company’s business needs through alignment with Flexport Account Management, Global Operations, Operational Excellence and Partners
What they're looking for
- Prepare presentations and analysis for monthly and quarterly partner review process
- Create enablement resources to ensure our internal teams are able to easily: ship in and out of managed territories.
- BA/BS degree with 5+ years of professional logistics or supply chain
- Ocean Export Operations (TPEB), shipments from East Asia to USA and Canada
