The opportunity
At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company.
What you'll do
Provide day-to-day partner support to Enterprise Partner Managers across all: regions (AMER, EMEA, APAC, LATAM), including deal registration processing, pipeline management, and opportunity tracking.
Own and process smaller partner-sourced deals end-to-end, managing them: through internal systems to ensure fast, accurate closure.
Manage internal system administration (Salesforce, deal desk, CPQ) to remove: friction from the partner deal cycle, including quote generation, order processing, and approval routing.
Coordinate and manage partner onboarding logistics, ensuring new partners are: set up in systems, trained on tools, and equipped to transact effectively.
Maintain partner CRM data hygiene, ensuring accurate pipeline inputs, deal: stage progression, and timely reporting for leadership.
Act as the internal point of contact for partner deal escalations, liaising: with Deal Desk, Legal, Finance, and RevOps to unblock and accelerate closures.
What they're looking for
- Process MDF (Market Development Fund) submissions, track claims, and ensure timely reimbursement to partners.
- Support partner communications by managing scheduling, follow-ups, and coordination across time zones.
- Serve as a customer and partner-facing representative on Zoom, maintaining a: professional and engaging presence in virtual meetings.
- Monitor and troubleshoot system issues that impact partner deal flow, escalating where needed.
