The opportunity
Mixpanel is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows your business, Mixpanel helps teams see what’s working,…
What you'll do
Lead HR operations programs end-to-end: define scope, owners, milestones, risks, and success measures, often starting from an undefined brief.
Serve as the primary functional owner for core People technology platforms: (e.g., HRIS, ATS, LMS, performance tools), including configuration, upgrades, and feature evaluation.
Lead technology deployments, platform conversions, and module rollouts,: coordinating across IT, HRIS, and vendor teams.
Research and benchmark HR technology trends to build and maintain a People tech roadmap that supports scale.
Apply AI and emerging tools to improve how the broader People Operations: function works — not just your own workflow.
Establish and enforce data governance standards across HR systems to ensure: accuracy, consistency, and audit readiness.
What they're looking for
- Design and implement a tiered HR support model with clear ownership,: escalation paths, and defined service levels.
- Map current-state and future-state workflows across People, Payroll, Finance,: and IT to reduce manual work and maximize automation.
- Author and maintain the SOP and documentation library at a function level —: consistent, audit-ready, and accessible across the team.
- Own end-to-end compliance for higher-risk programs including I-9/E-Verify,: records retention, and system access auditing.