The opportunity
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
What you'll do
HRIS & Data Management: Own routine HR transactions within Rippling, including processing worker change requests, promotions, and data updates with 100% accuracy.
Tier 1 Support: Act as the first point of contact for the People Team, managing the HR ticketing system to address employee questions regarding benefits, payroll, and company policy.
Pre-Employment Operations: Partner with our pre-employment programs team to monitor and report on operations for background checks and drug and alcohol testing.
One-Time Payment Processes: Partner with Employee Success, Payroll, and Compensation to ensure smooth one-time payment processes (relocation, spot bonuses, etc.). Refine documentation, controls, and auditing that ensure accuracy and alignment across teams.
Documentation & Enablement: Assist in the creation and maintenance of Standard Operating Procedures (SOPs) and employee enablement resources to ensure our internal processes are transparent and scalable.
Onboarding & Offboarding: Execute end-to-end onboarding and offboarding operations, including system access management, document collection, and exit process coordination.
What they're looking for
- Process Improvement: Proactively identify "friction points" in the employee experience and suggest system or workflow enhancements to promote efficiency.
- Experience: 3+ years of experience in an HR role, ideally in a fast-paced or high-growth environment.
- Technical Aptitude: Experience with Rippling, Workday, and Jira.
- Writing Skills: Proven ability to take complex processes and turn them into clear, easy-to-follow written documentation and SOPs.
