The opportunity
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What you'll do
Participate in requirements gathering sessions with TA and HR stakeholders to: understand business processes and translate them into technical specifications.
Lead follow-up requirements gathering clarification and demos to stakeholders: to ensure recruit-to-hire business outcomes are being achieved.
Analyze existing talent acquisition systems and workflows to identify areas: for improvement, optimization, and fraud prevention.
Work closely with vendors and internal teams to configure, design, and: implement solutions across TA platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank.
Develop detailed functional design documents and use cases tailored to: candidate sourcing, screening, and onboarding.
Define test strategies, author comprehensive UAT (User Acceptance Testing): scripts, coordinate testing cycles with recruiters, and hands-on log/triage defects.
What they're looking for
- Manage and execute testing activities including system, integration, and user: acceptance testing (UAT) to ensure quality delivery across the hiring tech stack.
- Provide post-implementation support, troubleshooting, and continuous: improvement recommendations for all TA applications.
- Serve as the liaison between TA business units and People Technology Product: Managers or Owners, ensuring that technology solutions meet complex hiring needs.
- Maintain up-to-date knowledge of recruitment technologies, sourcing tools,: and industry best practices to inform system enhancements.
