The opportunity
Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.
What you'll do
Has shipped complex, high-quality software products.
Designs for multiple surfaces —desktop, mobile, chat interfaces, AI first and emerging experiences.
Balances speed and detail —knows when to move fast and when to obsess over the last 1% .
Thinks end-to-end —from big-picture systems thinking to the smallest interaction detail.
Understands engineering and can build prototypes to communicate ideas: (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
Has taste. You know what great design looks and feels like, and you push to get there.
What they're looking for
- Can tell a compelling story —articulating your decisions with clarity and conviction.
- Operates with agency, ownership, and autonomy —doesn’t wait to be told what to do.
- You prefer strategy, research or system design over execution—this is a craft-heavy role .
- You need a lot of direction or structured processes —you should thrive in open-endedness and ambiguity.
