The opportunity
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
What you'll do
Drive Governance Program Operations: Manage and maintain the Data Domain Model, ensuring clear ownership assignments. Facilitate the Data Governance Council (agendas, action tracking, meeting facilitation), partner with Data Stewards across domains, and track program adoption metrics and maturity KPIs for leadership.
Execute Policy & Compliance Standards: Support the development, documentation, and roll-out of enterprise data policies. Monitor compliance, coordinate remediation with domain owners, maintain the policy register, and assemble governance documentation for audits and risk reviews.
Lead Business Glossary & Metadata Management: Own day-to-day operations of Toast's Business Glossary by facilitating definition workshops and certifying terms with domain owners. Partner with the data catalog team to enforce metadata standards, build onboarding guides, and run regular office hours to drive user adoption.
Advance Data Strategy & Maturity: Support the enterprise data strategy through stakeholder synthesis and executive materials. Coordinate data maturity assessments, synthesize outputs into actionable recommendations, and deliver training programs to raise data literacy across the company.
Experience: 5+ years in data governance, data management, or analytics.: Proven track record of supporting or implementing governance programs (stewardship models, policy execution, catalog rollouts) and driving adoption in fast-moving, complex environments.
Familiarity with data governance frameworks (e.g., DAMA DMBOK).
What they're looking for
- Working knowledge of modern data stack platforms (Snowflake, dbt, cloud data warehouses).
- Hands-on experience with data catalog/metadata management tools (e.g., DataHub, Alation, Atlan).
- Proficiency in SQL for governance reporting and data quality analysis.
- Leadership & Program Management: Exceptional workshop facilitation and consensus-building skills. High degree of organization with a track record of managing multiple workstreams and executing independently.