The opportunity
We are seeking a Senior Product Manager to own the vision, strategy, and execution for our In Store Tasks product. This role sits at the intersection of shopper experience, retailer and CPG enablement and plays a big role in improving the reliability of fulfillment for our customers.
What you'll do
You will own data collection experiences: from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale.
You will build deep understanding of shopper workflows and operational pain: points to design tools that improve scanning accuracy, speed, and shopper satisfaction
You will work closely with retail partners to ensure our tooling integrates: naturally into their in-store environments
You will partner with enterprise sales and retailer success teams to support: partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention
You will define platform solutions that scale across retailer sizes, store formats.
You will represent the in-store task roadmap with internal stakeholders and,: where relevant, with external partners
What they're looking for
- You have 4+ years of product management experience, ideally within operationally complex physical environments
- You've built products end-to-end and know how to drive initiatives from early concept through scaled delivery.
- You're highly data-literate and comfortable navigating ambiguity with: analytical rigor, using data to prioritize ruthlessly and make sound tradeoffs.
- You communicate complex ideas with clarity and influence: aligning cross-functional teams and senior stakeholders around shared goals without direct authority.
