The opportunity
Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the…
What you'll do
Define the vision and roadmap for self service cloud growth, encompassing:: onboarding and trial experience, product features adoption and trial activation, customer interviews and churn analysis, product engagement analytics and email nurturing.
Partnering with engineering leads to prioritizing technical investments and: establishing realistic delivery timelines.
Collaborate with downstream Elastic solution teams (Observability, Security,: Enterprise Search) to understand their specific onboarding flows and trial experience.
Drive technical decision-making regarding onboarding, activation, expansion: and retention of self-service customers.
Interface with customers and trial users to gather feedback on trial experience.
Collaborate with Sales & Marketing on competitive positioning and brand awareness.
What they're looking for
- Drive native integrations with 3rd party developers platforms.
- + years of Product Management experience with deep technical products.
- Strong background and experience with Product Led Growth.
- Demonstrated experience with self-service cloud services, having shipped: products that provide self-service trials.
