The opportunity
Our Trust & Safety, Integrity and Fraud Product team is dedicated to ensuring a safe and trusted experience for all customers across our platform, including Consumers, Merchants, and Couriers. We tackle complex challenges, from preventing fraud, abuse and Account Takeover to…
What you'll do
Set the vision and long-term product strategy for one of our vertical fraud: teams or our horizontal platform fraud team.
Prevent, detect and mitigate fraud and abuse, building and leveraging AI systems to address risk in real time.
Build an AI-led fraud operations platform that turns complex marketplace: signals into automated decisions, prioritised investigations, and actionable case workflows, stopping fraud, abuse and manipulation before incidents occur.
Develop and execute a customer-focused product roadmap through close: collaboration with senior leadership, Operations, Data Science, Analytics, Design, and Engineering all while balancing business needs.
Translate customer and internal-user needs into clear, well-defined: functional and technical requirements backed by data analysis and deep understanding of our users
Guide and interface closely with data analysis and engineering teams to: define scope, review and refine technical capabilities, prioritize projects for release, and define new opportunities.
What they're looking for
- Build long-term instrumentation, monitoring, and evaluation capabilities for: product performance, tracking, and to create product insights.
- Establish business cases and projected return on investment to identify and prioritize opportunities
- Partner with Finance and Business Leaders to manage the impact on the profitability of the overall business.
- Establish success metrics and executive reviews covering fraud trends and P&L impact.
