Senior Professional Services Partners Manager, Subcontractor Partner SolutionsActive$175K

Remote · WorldwideTechnology

The opportunity

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

What they're looking for

  • Manage or materially support contract and engagement workflows, including: contract initiation, work authorization governance, purchase order coordination, invoice routing, retainer administration, renewals, and related cross-functional follow-through.
  • Improve partner delivery readiness by shaping onboarding guidance, enablement: expectations, shadowing requirements, certification alignment, and consistent delivery standards.
  • Establish and maintain partner performance scorecards, feedback loops, and: compliance mechanisms to assess partner quality, readiness, utilization, customer feedback, and future fit.
  • Drive process improvement and automation across partner onboarding,: engagement workflows, rules of engagement, and systems used to manage subcontractor operations across regions to reduce manual effort and improve data accuracy.