Senior Program Manager - Operations Service Infra & Tooling Scalability - EuropeNew£124K

The opportunity

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…

What you'll do

  • Orchestrate European Site & Infrastructure Enablement: Lead the end-to-end multi-country program execution for new facility bring-up, high-voltage EV charging grid interconnections, and tech deployment across European hubs, ensuring infrastructure resilience and readiness for multi-market autonomous fleet operations.

  • Drive Scalable Automation & Process Architecture: Standardize depot workflows across European facilities enabling scale & fleet growth, using continuous improvement principles, tracking mitigations, and removing blockers for scale

  • Complex Program Management: Establish and enforce a unified framework for rider-only operations, driving decisions to unlock all types of infra required to deliver service, including parking, charging, pit-stops, service centers and testing locations.

  • Executive Vendor & Strategic Supplier Governance: Establish strategic new and existing partner frameworks and requirements across Europe to deliver high-performing SLA adherence, CapEx efficiencies, and continuous service delivery.

  • Build High-Impact Cross-Functional Alignment: Serve as the strategic bridge between Facilities, Engineering and Product leadership and local European field teams, aligning international program goals with technical roadmap requirements and regional operational realities.

  • Optimize Multi-Country CapEx/OpEx Portfolios: Lead multi-million Euro infrastructure and technology budgets, establishing resource allocation models, cost-efficiency benchmarks, and financial governance to ensure European market expansion meets strategic financial targets.

What they're looking for

  • + years of experience leading complex programs, technology operations, or: infra-structure/industrial program management across multiple facilities, including multi-country European expansion in transportation or other operating fields/automated logistics.
  • Proven track record as a senior technical, program management or strategy: involving infrastructure, real estate bring-up, or large-scale technical operations across European regulatory jurisdictions (e.g., UK, Germany, Spain, France).
  • Advanced expertise in data-driven operations management, using large sets of: data to drive decision making, business intelligence, and advanced metrics to track multi-site throughput, charger utilization rates, and operational resilience.
  • Demonstrated experience developing and executing multi-facility Business: Continuity Plans (BCP) and crisis recovery frameworks across high-demand critical facilities.