Senior Project Manager, Professional ServicesNew$155K–$213K

Cloudflare
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The opportunity

Compensation may be adjusted depending on work location. This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan.

What you'll do

  • San Francisco, CA

  • Lead cross-functional teams of technical professionals, consultants, FDE’s,: partners, vendors, and customer stakeholders to deliver complex consulting and multi-workstream implementation services in mission-critical enterprise environments.

  • Own project governance across the full project lifecycle, including project: charters, scope definition, success criteria, delivery plans, RAID management, stakeholder communications, change control, acceptance criteria, and closeout / lessons learned.

  • Establish and maintain high-trust relationships with key customers, partners,: and vendors to drive long-term satisfaction, adoption, and revenue growth.

  • Ensure Professional Services engagements are delivered on time and within: budget by actively managing project financials, resource forecasts, scope performance, timeline performance, change requests, and executive reporting.

  • Develop, implement, and refine scalable methodologies, playbooks, templates,: and best practices that improve the global efficiency and effectiveness of Professional Services delivery.

What they're looking for

  • Ensure a seamless and consultative sales-to-delivery transition by validating: scope, assumptions, risks, dependencies, and customer success criteria before project kickoff.
  • Proactively identify project risks, including zero: or low-downtime migrations, multi-vendor dependencies, resource constraints, scope changes, and customer operational impact, and implement mitigation strategies to protect customer outcomes.
  • Transform raw project data into clear, data-driven insights and regular: status narratives for internal and external leadership regarding project health, risks, decisions, financials, and resource utilization.
  • Proactively leverage AI tools to optimize project workflows and technical: delivery, serving as a force multiplier for project teams by streamlining administrative work, improving visibility, and increasing overall project productivity.