The opportunity
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to…
What you'll do
Drive outcomes for large and complex vendor delivery programs that span: multiple functions. Set up short/long term goals and priorities and drive delivery on projects and OKRs.
Drive vendor service delivery excellence and transformative improvements: through simplification, standardization, and automation of vendor management processes and solutions.
Lead forecasting, workforce and budget planning, and plan-to-actuals spend: monitoring processes. Hold partners accountable to SLAs, KPIs, budgets, and contractually committed operational improvements.
Define and communicate priorities and resource allocation to vendor partners,: provide delivery oversight and manage operational performance reporting.
Communicate delivery status to stakeholders, and ensure achievement of: customer-facing SLAs and defined operational targets.
Anticipate risks to timelines and deliverables, and proactively develop mitigation and contingency strategies.
What they're looking for
- Bachelor's degree in business, or technical discipline, or equivalent practical experience.
- + years of experience and proven ability to manage complex, tech-enabled: operations and work across cross-functional partners to drive outcomes.
- Experience directing multiple scaled vendor supported operations running concurrently.
- Experience building and leading forecasting, workforce and budget planning,: and plan-to-actuals spend monitoring processes for scaled operations.
