The opportunity
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
What they're looking for
- Conduct root cause analysis (RCA) and lead post-incident reviews to drive: continuous improvement and risk reduction
- Develop and maintain runbooks, playbooks, and operational documentation
- Collaborate cross-functionally (Engineering, Infrastructure, Legal, Product,: Communications, etc) during incidents and lead proactive initiatives (e.g. tabletops)
- Mentor other engineers and help elevate the team’s overall incident response maturity