The opportunity
You are self-driven and like to work with others to remove roadblocks. You are curious and love to explore and learn new technologies.
What you'll do
Design, build, and own core components of the agent platform, from the: orchestration layer to the tool integrations connecting it to internal systems.
Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.
Architect the knowledge and memory infrastructure, allowing agents to: retrieve the data and act across our systems.
Design and implement the trust and safety framework, including audit trails,: human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.
Contribute to agent evaluation and testing infrastructure, defining how we: measure accuracy, reliability, and regression across agent behaviors.
Partner directly with Operations to understand workflows, identify automation: opportunities, and translate process knowledge into agent capabilities.
What they're looking for
- Design, build, and own core components of the agent platform, from the: orchestration layer to the tool integrations connecting it to internal systems.
- Build and evolve the capabilities layer: APIs, data access patterns, and service integrations for agents to execute operational workflows.
- Architect the knowledge and memory infrastructure, allowing agents to: retrieve the data and act across our systems.
- Design and implement the trust and safety framework, including audit trails,: human-in-the-loop controls, and guardrails for safe and auditable AI-driven operations.
- Contribute to agent evaluation and testing infrastructure, defining how we: measure accuracy, reliability, and regression across agent behaviors.
- Partner directly with Operations to understand workflows, identify automation: opportunities, and translate process knowledge into agent capabilities.
- Mentor other engineers on the team as it grows.
- You are comfortable in a fast-paced, early-stage environment. You demonstrate: a "scrappy" and resourceful approach, proactively identifying solutions and unblocking yourself without needing a fully defined path.
