The opportunity
This role sits within GitLab’s global Solutions Architecture Center of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization. Our mission is to accelerate GitLab’s market leadership by helping shape how customers adopt…
What you'll do
You will be operating as an AI SME with a focus on Platforms
Lead technical discovery, architecture design, demos, and end-to-end: evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.
Drive AI-focused solution strategy as the team’s AI subject matter expert,: including competitive positioning and business value justifications.
Own the technical strategy and influence Customer Success Plans for assigned: accounts, acting as the “technical CTO” to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.
Collaborate with Sales, Customer Success, Product Management, Engineering,: and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.
Provide advanced technical guidance during the pre-sales cycle, including: tender and audit support, workshop design, and solving complex integration and implementation challenges.
What they're looking for
- Serve as the voice of the customer by translating real-world feedback into: product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.
- Create and share reusable technical assets such as reference architectures,: working examples, best practice guides, and internal enablement content to scale impact across regions.
- Mentor other Solutions Architects, contribute to global initiatives for the: Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.
