Senior Specialist, Process ImprovementNew$724K–$99K

The opportunity

Hi, we're Oscar. We're hiring a Senior Specialist, Process Improvement to join our Authorization Services Process Improvement team.

What you'll do

  • With support from leadership, help identify risks; respond to and resolve: issues/errors/escalations through investigation to inform insights for short/medium/long-term technology-enabled processes and solutions

  • Coordinate projects and processes to help ensure you meet important milestones and service levels

  • Partner with leadership to strategize arrangements aimed at lowering overall cost or improving outcomes

  • Work with all relevant team member groups to provide support and insight in: formulating proactive implementation, communications, and program strategies for successful change management and risk mitigation programs

  • Maintain relationships with a variety of teams to achieve results for essential programs

  • Translate data analysis into synthesized, visually appealing insights and conclusions

What they're looking for

  • Provide analytical support to identify opportunities, develop strategies, and: prioritize projects based on team or organizational opportunities, growth targets and trends
  • Support implementing process improvement projects and mindset shifts, to: improve operational efficiency and achieve performance targets
  • Compliance with all applicable laws and regulations
  • Other responsibilities as assigned