The opportunity
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era.
What you'll do
Lead technical delivery for ServiceNow SAM and HAM, focusing on the Content: Library, Normalization engines, and Reconciliation processes.
Partner with business stakeholders to analyze asset management business: processes and implement automated workflows that drive license reclamation and cost-avoidance strategies.
Oversee and troubleshoot complex integrations with core systems, including: Coupa, Okta, JAMF, and Intune, ensuring data flow is consistent and accurate.
Build, configure, and maintain integrations with SaaS connectors (e.g.,: Salesforce, Workday, Adobe) and develop custom integrations for unique software vendors using IntegrationHub.
Build and maintain automated workflows for the hardware lifecycle, following: Common Service Data Model (CSDM) best practices to keep the Asset and CI tables in sync.
Implement HAM Pro features like Hardware Model Normalization, Mobile Asset: Tracking, and Asset Inventory Audit workflows.
What they're looking for
- Manage Cloud Cost Management (CCM) workflows to provide visibility and optimization for AWS and GCP spend.
- Manage Software Spend Detection by integrating financial data from Workday: and NetSuite to identify tail spend and shadow IT.
- Design advanced dashboards and Performance Analytics widgets to report on: compliance, cloud savings, and hardware refresh cycles for executive leadership.
- years of experience as a ServiceNow Developer, with at least 2 years of deep focus on SAM and HAM.
