The opportunity
Our London-based team builds the backend systems that help ChatGPT scale reliably. We work on infrastructure close to the product, partnering with engineering teams to improve the performance, resilience, and operability of critical user-facing systems.
What you'll do
Design, build, and maintain backend systems supporting high-traffic ChatGPT experiences.
Develop shared services, APIs, and infrastructure that help product teams: build and launch new capabilities safely.
Improve the performance, scalability, and efficiency of production systems as: usage and product complexity grow.
Build and improve systems for asynchronous processing and other large-scale backend workloads.
Lead architectural improvements and infrastructure migrations while: maintaining correctness, compatibility, and safe rollout and rollback.
Strengthen monitoring, alerting, and diagnostics to detect problems early and reduce customer impact.
What they're looking for
- Participate in on-call, incident response, and root-cause analysis, and turn: operational learnings into lasting engineering improvements.
- Work across product and infrastructure teams to ensure new systems are reliable, secure, and production-ready.
- Build automation and tooling that reduce repetitive operational work and improve engineering effectiveness.
- Have experience building and operating backend systems at scale.
