The opportunity
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers.
What you'll do
Be the technical owner for PeopleOS, our internal AI-powered HR platform that: was built with the purpose of enhanced Gustie experiences for people programs and a more efficient People team with features like the Offer Workflow Engine, People Home Base portal, Celebration tools, and automated Talk Track generation
Partner directly with People Ops stakeholders to translate workflows into: working software driving technical design, implementation, UAT support, and release
Design, build, test, and maintain integrations across Workday, Greenhouse,: Lattice, Slack, and Google Workspace
Build and maintain custom MCP (Model Context Protocol) servers that give AI: agents structured access to People Systems data where no native tool MCP exists
Integrate the Anthropic API (Claude) to build intelligent internal tools: including QPR coaching agents, HR front door chatbots, and ticket deflection workflows
Design prompts, handle structured outputs, and build safe, reliable: AI-assisted workflows for People Ops use cases
What they're looking for
- Document integration specs, data mappings, and system configurations in Notion
- Participate in Jira sprint planning and demo work to stakeholders bi-weekly
- Troubleshoot issues, identify root causes, and proactively implement corrective actions across the portfolio
- –5 years of full-stack software engineering experience, with: production-quality work in Python, TypeScript/Node.js, or both
