Software Engineer - Self Service Intelligence, SCC EngNew

The opportunity

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

What you'll do

  • Write well-crafted, well-tested, readable, and maintainable code

  • Partner with senior engineers to design, build, and ship backend services and: GenAI-powered products (e.g. AI Agents) that resolve rider and driver suboptimal experiences

  • Independently lead tasks from idea to execution

  • Contribute to evaluation frameworks that measure and improve the quality of GenAI-driven customer experiences

  • Build and extend APIs and data models within the team's services

  • Debug and help improve the reliability of the systems you work on, and: participate in resolving ongoing incidents

What they're looking for

  • Learn and apply emerging AI capabilities to your day-to-day work
  • Partner with machine learning, product, design, data science, and operations: to turn customer pain points into shipped solutions
  • Participate in code reviews to ensure code quality and distribute knowledge
  • Participate in knowledge sharing by supporting brown bags, tech talks, and: championing appropriate tech and engineering best practices