The opportunity
The Solutions Engineering team at Sentry is responsible for helping our largest customers successfully embed Sentry into their applications and workflows, from integrating our SDK to making sure alerts and issues make it to the right place at the right time.
What you'll do
Developers can effectively identify and resolve slowdowns and errors in their applications.
Development teams increase developer productivity and customer satisfaction.
Understand customers' pain points and objectives and translate those into: implementation and onboarding plans to meet those objectives and demonstrate business value.
Develop best practices, educational offerings, and content around error and: performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product).
Act as a trusted advisor and subject-matter expert for customers to assist: with instrumenting software engineering and monitoring best practices
Provide workshop-level interaction to customers in order to drive the maturity of use and broader adoption.
What they're looking for
- + years as a Solutions Engineer (preferred), Implementation Consultant,: Support Engineer, or Software Developer with experience leading projects and/or working with customers. Please note- we're hiring a variety of levels so if you are interested but have less or more experience- please still apply!
- Hands-on experience working with programming languages and frameworks: including JavaScript, Python, Node.js, Java, PHP, .NET, Ruby, React, React Native, Mobile Native (iOS and/or Android), etc.
- Possess excellent communication and presentation skills.
- Problem solver, knowledgable, and can-doer
