The opportunity
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
What they're looking for
- Partner closely with Product Management to turn a roadmap into a sequence of: technical milestones, ensuring that technical investments always map to customer value.
- Have a 'player-coach' mentality, and contribute hands-on technical expertise: while providing strategic direction and mentorship to the team.
- + years of experience in software engineering, with at least 6+ years: specifically focused on building and scaling production-grade ML systems at a platform level.
- Extensive experience with ML Ops and LLM Ops patterns, including designing: and implementing rigorous evaluation metrics, automated retraining loops, and monitoring for non-deterministic AI features at scale.