The opportunity
The regional SME team is part of GitLab's Solutions Architecture organization and works closely with the regional Account SA and Post-Sales SA teams. Together they give the field a consistent technical story from first discovery through production adoption.
What you'll do
Hire, develop and retain a regional team of SMEs across four product groups,: with a clear growth path for each person.
Run the regional engagement model with Account SA and Post-Sales leaders.: Keep triage fast, coverage focused on the top opportunities, and the line between Account SA and SME ownership clear.
Partner with regional sales leaders and AVPs on deal strategy, forecast calls and product-category plans.
Review SME coverage weekly against the regional pipeline. Move capacity to: where product-category commit and consumption are at risk.
Step into strategic deals as an executive technical sponsor when the opportunity calls for it.
Coach SMEs on PoV design, executive storytelling and competitive positioning.: Hold a high bar for technical quality.
What they're looking for
- Keep engagement and outcome data accurate in Salesforce so the team's impact is visible and measurable.
- Work with your peer regional managers and the Senior Director on shared: assets, enablement programs and a consistent global playbook.
- Bring regional customer and competitive signals to Product and Engineering through the Senior Director.
- Build a team culture of trust, ownership and learning. Celebrate wins openly and treat misses as data.