Sr. Mobile Service Technician, San DiegoActive
The opportunity
At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market.
What you'll do
Confidently repair electro-mechanical issues and perform diagnostics
Ability to perform advanced EV repairs at partner locations and Service Centers
Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
Follow correct repair order documentation procedures, i.e. The Three C's
Effectively work with the appropriate software suite to properly and: completely document all customer vehicle interactions
Effectively communicate and collaborate with other members of the service: team (i.e., advisor, manager, etc.) as well as customers.
What they're looking for
- Function as a Service Advisor and perform parts department duties including: ordering, returns, and inventory management
- Accurately document client concerns for diagnosis and repair
- Invoice and collect payment
- Perform customer service duties such as answer phones, scheduling: appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
