The opportunity
The Core team builds features and platform capabilities that power critical areas of the Pendo product experience. The team supports high-stakes customer use cases, shapes how systems evolve over time, and creates a more consistent experience across the platform.
What you'll do
Feature ownership: Own complex, ambiguous features end-to-end by structuring work into small, independently shippable increments. Drive delivery with clarity, strong judgment, and accountability for customer and system impact.
Production engineering: Write production-ready code and define testing approaches based on risk and system impact. Use safe rollout patterns to reduce risk and enable incremental delivery.
Incident response: Respond quickly when production issues arise in your area. Resolve issues and drive follow-up improvements that prevent recurrence.
AI-enabled development: Use AI tools as a core part of your daily workflow for code generation, debugging, test writing, and task decomposition. Help raise the bar for how the team uses AI in development workflows.
Technical collaboration: Deliver actionable code reviews, accurate documentation, and constructive contributions to technical discussions and planning sessions. Help teammates make better decisions through clear, direct input.
Continuous improvement: Identify recurring friction points in code, tests, tooling, or process and proactively improve them. Look for opportunities to make development faster, safer, and more maintainable.
What they're looking for
- Team clarity: Create context that helps the people around you move faster. Write commit messages, notes, and documentation that allow teammates to understand decisions without relying on verbal handoffs.
- + years of experience as a Software Engineer, with a track record of: delivering customer-facing SaaS product features in a production environment.
- Demonstrated ability to break ambiguous work into small, deliverable: increments and move it forward independently despite ambiguity.
- Strong proficiency in one or more backend languages, including Go, Java, Python, or C++.
