The opportunity
The Director, Payroll Business Lead is the Directly Responsible Individual (DRI) for the successful execution of the Payroll FY27 plan . You own the outcome — the bookings, the LTV, the margin trajectory, and the decisions that get us there.
What you'll do
Owning the Payroll Business and Financial Outcomes Serve as DRI for the: Payroll annual plan, accountable for its revenue, expansion, and margin commitments.
Orient the business around LTV, ARPC growth, and Payroll's contribution to: platform-level customer and revenue growth.
Own the commercial strategy to scale customer acquisition against the: defined ICP, across both marketing-driven inbound and partnerships.
Own the monetization, bundling, and expansion agenda, including pricing, packaging, and new paid services.
Own the path to gross-margin break-even on cost-to-serve without compromising service quality.
Make the trade-off and prioritization calls the plan requires, and answer for the results.
What they're looking for
- Minimum 10 years of professional experience, with a track record of owning a: business line, P&L, or comparable end-to-end commercial outcome.
- Demonstrated experience as a co-founder, General Manager, DRI or business: owner — personally accountable for revenue, margin, or growth, not solely program coordination.
- Experience in SaaS, fintech, B2B services, or other regulated or operationally complex environments preferred.
- High business and financial acumen; fluency with P&L, unit economics,: LTV/CAC, ARPC, and pricing and packaging.
- Proven ability to set commercial strategy and drive it through execution across functions.
- Strong analytical skills and familiarity with data tools (e.g., Excel, SQL).
- Record of leading cross-functional initiatives to measurable outcomes through: influence rather than direct authority.
- Ability to succeed in an entrepreneurial, ambiguous environment and bring: structure without slowing innovation.
