The opportunity
Crusoe is on a mission to accelerate the abundance of energy and intelligence . As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from electrons to tokens — to power the world's most ambitious AI workloads.
What you'll do
Workday Go-Live & Hypercare: Support Phase 1 go-live readiness, defect triage, and hypercare, driving stabilization and a seamless transition from legacy tools.
Phase 2 Delivery: Lead scoping, business process design, and hands-on configuration for Phase 2 modules, and contribute to the multi-year Workday roadmap.
ADP Workforce Now Integration: Support the delivery and ongoing monitoring of the Workday–ADP integration, including payroll data flows, output files, reconciliation workflows, and parallel run testing.
Support Model & Governance: Build Crusoe’s People Tech operational support model, including request intake workflows, tiering pathways, and configuration change control processes.
Security & System Configuration: Own hands-on configuration of Workday HCM and specialized modules, including domain security, business process frameworks, role-based access control, and segregation of duties (SOD).
People Team Partnership: Serve as the primary technical partner to People Operations, Recruiting Ops, Total Rewards, and Payroll, translating business goals into automated, maintainable system solutions.
What they're looking for
- Reporting, Analytics & Data Quality: Build and maintain custom reports, dashboards, calculated fields, and Prism Analytics models that deliver workforce insights, headcount tracking, and compliance reporting.
- Incident Leadership: Serve as the primary escalation point for People Tech platform incidents, driving root-cause analysis, cross-system troubleshooting, and remediation.
- Vendor & Ecosystem Management: Manage technical relationships with Workday and third-party providers, including support escalations, roadmap updates, and semi-annual release adoption.
- Team Development & Mentorship: Mentor P2 and P3 administrators, model technical execution standards, and help develop the next generation of platform practitioners.
