Staff Software Engineer- Search QualityActive
The opportunity
We are democratizing Data and AI for every enterprise user. Our vision is a world where anyone can master their organization’s data through Apps and AI Agents.
What you'll do
As a Search Quality Engineer, you sit at the heart of this transformation.: You aren't just building a search engine; you are building the contextual backbone of the entire company.
You will own the quality of results for two distinct but deeply connected "users":
The AI Agent: Optimizing the retrieval layer that allows LLMs to reason over data they weren’t trained on, ensuring they have the "ground truth" needed to synthesize accurate, high-stakes business actions.
The Human User: Improving the traditional search experience so employees can find assets and answers through intuitive, high-recall interfaces.
Hybrid Retrieval: Balancing traditional keyword-based search (for exactness) with semantic vector search (for intent).
Dual-Optimization: Fine-tuning ranking models that satisfy both human readability and LLM-ready context.
What they're looking for
- High-Stakes Accuracy: In a world of Agents, poor search quality leads to hallucinations. You will build the guardrails and relevance scoring that ensure our AI stays grounded in reality.
- Data Heterogeneity: Connecting the dots across structured SQL tables, unstructured docs, and real-time business metrics.
- You will have a front-row seat to the Agentic revolution. If you want to: solve the hardest problems in data discovery and see your work power the decision-making of thousands of people, let’s talk.
- The IR Specialist: You know your way around Lucene/Elasticsearch, embeddings, and ranking algorithms.
