The opportunity
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
What you'll do
Act as the primary point of contact with accounts and fully own your assigned: book of business from contract signature through onboarding, day-to-day management, and long-term growth
Build strong stakeholder relationships, understand their needs, set clear: expectations, and identify new revenue opportunities
Collect customer feedback and work to improve or fix pain points internally: to improve Starlink’s products, technology, and processes
Track readiness, risks, schedules, and payments for your accounts and: communicate clearly to hit revenue targets on time
Become a subject matter expert within the team to help shape strategy for: your assigned region and create process or system improvements that help the team scale
Proactively monitor overall account health, including payments, product: performance, support issues, contract compliance, and relationship quality
What they're looking for
- Bachelor's degree in engineering or business; OR high school: diploma/equivalency certificate and 6+ years of professional business development, operations, engineering, or account management experience
- + years of consulting or project management experience
- + years of experience working with customers to support a technical product/service
- Experience managing several complex projects at the same time and delivering them under tight deadlines
