The opportunity
At Algolia, we’re proud to be a pioneer and market leader in AI Search, empowering 18,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests — four times more than Microsoft Bing,…
What you'll do
Own a portfolio of approximately 60 strategic, named accounts.
Lead all commercial conversations including contract negotiations, renewals,: and expansion opportunities. You are the primary owner of renewal discussions and account strategy.
Proactively manage account health by monitoring usage signals, identifying: risks early, and developing risk mitigation strategies. Work with CSMs and Solutions Engineers to assess account trajectory and flag concerns.
Identify expansion opportunities across customer divisions and business units: through deep understanding of their business objectives and organizational structure.
Navigate internal cross-functional processes (legal, finance, deal desk): efficiently to keep contracts and renewals moving.
Collaborate with our Strategic New Business AE on expansion deals in an: overlay structure while owning all renewal business for your accounts.
What they're looking for
- Build repeatable, scalable processes and playbooks in an ambiguous: environment, operating independently and shaping sales motions as you go.
- + years of B2B SaaS sales or account management with direct ownership of renewals and expansion
- + years managing and closing multi-million dollar deals
- Proven ability to negotiate commercial contracts with customers and internal: stakeholders (legal, finance, deal desk)