The opportunity
The Subject Matter Expert is a specialized role focused exclusively on quality evaluation and standards definition within assigned projects. This role is designed for subject-matter experts who provide high-value insights through audits, quality frameworks, and performance analysis.
What you'll do
Conduct structured audits of task outputs to evaluate accuracy, consistency,: and adherence to project guidelines.
Apply domain expertise to assess nuanced or complex work requiring specialized knowledge.
Identify patterns of quality issues and flag systemic gaps impacting output standards.
Define and refine quality benchmarks, scoring rubrics, and evaluation criteria based on project needs.
Contribute to the development of gold standards and reference materials for high-quality outputs.
Ensure quality frameworks reflect domain-specific rigor where applicable.
What they're looking for
- Deep domain expertise in a specialized field (e.g., medicine, law, engineering, etc.).
- Strong analytical skills with the ability to evaluate complex outputs against defined standards.
- Experience in quality assurance, auditing, or evaluation frameworks is preferred.
- Ability to produce clear, structured, and actionable feedback.
- High attention to detail and commitment to accuracy and consistency.