Supervisor, HotelsActive$92K

The opportunity

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences…

What you'll do

  • Own and manage end to end people strategy and operations within your team,: including onboarding, talent development, and engagement.

  • Hold regular one on ones, used for coaching and development rather than status updates.

  • Ensure engagement by building strong connections and translating Airbnb's: mission into meaningful, clear goals for your team.

  • Lead with empathy to establish approachability, and to support and challenge: the team to meet and exceed expectations.

  • Enable professional and personal growth through feedback, opportunity creation, and expectation setting.

  • Handle day to day management duties: scheduling, time off approvals, team meetings, and basic HR related matters.

What they're looking for

  • Build morale by sharing wins, fostering open dialogue, and creating a sense of belonging.
  • Manage individual performance to ensure policy compliance and delivery: against quality, efficiency, and other performance targets.
  • Hold team members accountable fairly and equitably by setting clear: expectations, following up individually, and coaching in a way tailored to each person.
  • Deliver difficult feedback directly and early rather than letting issues accumulate.