Systems AnalystNew$79K
The opportunity
This is a FULLY ONSITE position at our HELLOFRESH Production facility in Goodyear, AZ.
What you'll do
Support WMS, WES, WCS, and other order processing systems within the fulfillment network
Troubleshoot technical issues in WMS, WES, WCS, and other systems across all operations as they occur
Understand all available reporting tools, create reports that enable improved: operation visibility and performance
Develop deep knowledge of site level operations in order to drive and support continuous improvement efforts
Continuously review operations setup and drive improvement via enhancements and functionality deployments
Act as point of contact for production for all system requests (including: order research, ad hoc reporting, etc.)
What they're looking for
- Responsible for all level 1 Support
- Document support issues and resolutions
- Create Work Instruction and SOP documents
- Develop training materials for WMS, WES, WCS
