Systems Engineer, Product Platform ToolsActive

The opportunity

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.

What you'll do

  • Design, implement, and operate backend services, infrastructure, APIs, and: integrations that form the core of Cloudflare's internal support and admin platform, built to scale with the demands of a large, globally distributed organization.

  • Partner with engineering teams across the company to onboard their support: and admin applications onto the platform - understanding their requirements and ensuring smooth, well-governed, and scalable integration.

  • Work directly with non-engineering stakeholders: including Support, Legal, and Security teams - to understand their operational needs and translate them into reliable, maintainable, and appropriately scaled platform capabilities.

  • Own and continuously improve the platform's security and authorization: posture, partnering with the Security and Legal team to ensure access control policies, governance requirements, and compliance standards are correctly implemented and enforced at scale.

  • Ramp quickly into unfamiliar and legacy codebases, build context across a: wide range of Cloudflare systems, and make thoughtful improvements that reduce operational toil and improve platform reliability.

  • Participate in on-call rotations, respond to production incidents, and drive: post-incident reviews to raise reliability and scalability standards across the platform.

What they're looking for

  • Contribute to platform observability, developer experience, and engineering: standards with broad impact across the teams that depend on this platform.
  • + years of professional experience building and operating production backend: services at enterprise or large-scale organizations, with strong proficiency in Go and/or TypeScript.
  • Demonstrated experience in platform engineering, internal tooling, or: support/admin systems — with direct experience supporting non-technical end users or customer-facing teams.
  • Strong understanding of authorization and authentication systems such as: OAuth 2.0, OIDC, JWT, OPA/Rego, role-base access control, policy based-access or similar and a security-first approach to system design.