Systems Engineer, Product Platform ToolsActive
The opportunity
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul.
What you'll do
Design, implement, and operate backend services, infrastructure, APIs, and: integrations that form the core of Cloudflare's internal support and admin platform, built to scale with the demands of a large, globally distributed organization.
Partner with engineering teams across the company to onboard their support: and admin applications onto the platform - understanding their requirements and ensuring smooth, well-governed, and scalable integration.
Work directly with non-engineering stakeholders: including Support, Legal, and Security teams - to understand their operational needs and translate them into reliable, maintainable, and appropriately scaled platform capabilities.
Own and continuously improve the platform's security and authorization: posture, partnering with the Security and Legal team to ensure access control policies, governance requirements, and compliance standards are correctly implemented and enforced at scale.
Ramp quickly into unfamiliar and legacy codebases, build context across a: wide range of Cloudflare systems, and make thoughtful improvements that reduce operational toil and improve platform reliability.
Participate in on-call rotations, respond to production incidents, and drive: post-incident reviews to raise reliability and scalability standards across the platform.
What they're looking for
- Contribute to platform observability, developer experience, and engineering: standards with broad impact across the teams that depend on this platform.
- + years of professional experience building and operating production backend: services at enterprise or large-scale organizations, with strong proficiency in Go and/or TypeScript.
- Demonstrated experience in platform engineering, internal tooling, or: support/admin systems — with direct experience supporting non-technical end users or customer-facing teams.
- Strong understanding of authorization and authentication systems such as: OAuth 2.0, OIDC, JWT, OPA/Rego, role-base access control, policy based-access or similar and a security-first approach to system design.